Basic Data Transfer

Our onboarding team will help you with basic data transferring from your existing system. A CSV file can be exported from most systems and uploaded to Genesis. The basic data that we will upload is patient demographics. There is typically no fee for this. This data includes:

Name

Date of birth

Phone numbers

Email address

Physical address

White Glove data transfer service

Let us do the heavy lifting. Above and beyond the basic data transfer, Genesis can help you switch systems by doing all of the manual data transfer work for you. Below is a list of items we can move from your old system to Genesis. You can pick and choose which items you want. The fee for this varies depending on volume and complexity.

Patient demographics

Patient ledgers

Future patient appointments

Notes

X-rays and images

Fee schedules

Pricing is a la carte but you can estimate about $2 per patient for everything above. We recommend only using the White Glove service for patients who have been in your practice within 3-6 months or who you know will be coming in again. For all other patients use the Basic Data Transfer.

When it comes to insurance billing Genesis leverages AI and workflow automation to simplify the billing process and create accountability.

It is important to note that you can switch from Full Service to Self-Service at any time. You can even keep portions of your insurance billing self-service, PI for example, and keep the rest of your payer Full Service.

Full Service

with this level of service, Genesis will automate every step in the billing process and then FIND every claim that needs human/hands-on attention. You will be able to see the number of claims that need attention with one number with the ability to click/drill down to see the claim.

In the full service model, the Genesis billing team will do that manual work for you, the day it is due, every time, in order to make sure you get paid every penny you deserve as fast as possible. The Genesis team will also post any paper EOB you receive, process appeals and more.

Self-Service

With Self-Service all of the manual work listed above will be handled by your office staff.

Electronic Insurance Verification:

The practice can enter the patient insurance information on the patient account and select electronic verification for real time information.

$0.33 per verification

Manual insurance benefit verification:

Genesis will call an insurance company for you and fill in several pages of benefit information which can be more accurate than using online verifications, in some cases.

The verification is requested, tracked, and received through a Single Point Management (SPM) task in Genesis.

You will review the details of each level and determine which level your practice will use most often during your onboarding process.

Level 1 - $12

Level 2 - $24

Level 3 - $30

e-Statements:

Genesis client who use use Cash Practice of Fortis as a payment processor can send electronic statements to patients via email. With Fortis e-statements can be sent by SMS as well. SMS statements need to be sent manually.

The patient can make a payment directly from the link. The payment will post to the patient account in Genesis.

$.25 per statement

Faxing patient records:

Faxing of patient records directly from the patient account including storage of most frequent recipient contact information.

$.19/page

Automated Paper Statements to Patients:

Some clients prefer that Genesis mails statements to patients when there is an outstanding balance once claims(s) fully process; other practices prefer to automatically write off claims. Either way, the practice has control as to which patients get statements and which do not.

Choose which patient(s) get a statement, frequency of statements, and for how long.

$1.99/statement

Paper claim

Some payers require claims, and in some cases the daily note, be submitted by paper. Genesis automates the process of printing and mailing.

Fortis

Cash Practice

SKED

Zingit

Trackstat

Chiro Dominance - https://chirodominance.com/